Positions Open

“Volunteers don’t get paid, not because they’re worthless, but because they’re priceless.”

Sherry Anderson

The Director of Programs is responsible for the three core funded programs of Wings of Hope: AFAP, ACF’s PFAP Program and Gift of Hope. The Director attends board meetings once a month. A general description of the duties in the three areas are outlined below.


  • Chair of the AFAP Committee
  • Members include Director of Programs, AFAP Controller and Director, Governance
  • Responsible for execution of AFAP operations: general administration of AFAP and disbursement of funds based on the board approved budget
  • Reviews and approves (with other AFAP Committee members) applications for funding
  • Seeks approval of the board for funding requests that are outside the Terms of Reference for AFAP on the recommendation of the AFAP Committee
  • oversees the work of the AFAP Controller and works with AFAP Controller to ensure funds are distributed in a timely manner

TBCC/Applicant Liaison

  • Meets with the TBCC social works bi-annually to maintain a positive relationship and to address any concerns and to solicit general advice on how the program is responding to the needs of our Community
  • Communicates with TBCC social workers regularly by phone or email to seek clarification on client applications or to address any immediate concerns
  • Provides annually updated application materials and AFAP Terms of Reference to TBCC social workers
  • Responsible for the WOH Assistance email: communicates and follows up with AFAP client concerns, seeking additional application information, emailing Direct Deposit confirmation letters or any other required client communications
  • Reporting
  • Tracks utilization and areas of need and reports to the board monthly
  • Reports the Summary of the AFAP Financials to the board monthly
  • Monitoring and Review
  • With AFAP Community, reviews the AFAP program annually (and more, if required to address financial constraints and/or other economic changes) to determine if Terms of Reference should be amended

Gift of Hope

  • Works with the Gift of Hope Coordinator to plan the annual Gift of Hope program based on the board approved budget
  • Works with the TBCC social workers to determine the recipients each year based on the Terms of Reference
  • Reports the financials of the program to the board annually
  • Alberta Cancer Foundation/PFAP
  • Meets with the ACF representative annually to review Wings of Hope’s  Endowment Fund to PFAP and maintain the relationship with ACF
  • Receives the Wings of Hope Endowment reports from ACF and presents to the board
  • Receives updated PFAP Terms of Reference from ACF annually and reviews with Committee to align with the AFAP Terms of Reference

Overview of Role: The Director of Board Succession & Development (“Director of BSD”) is responsible for:

(a) assisting with ongoing recruitment of highly qualified, dedicated and appropriately skilled directors and committee members;

(b) facilitating the training of new board and committee members;

(c) identifying, on an ongoing basis, Wings of Hope’s director/committee needs;

(d) ensuring all training materials are up to date; and

(e) fostering an environment of healthy communication and support as between directors/committee members in the spirit of promoting long-term volunteership at Wings of Hope.

Specifically, the Director of BSD will:

  • review board/committee positions and roles on an annual basis to ensure needs of WOH are being adequately addressed and succession is planned (this will include interviewing current board members to identify needs of the organization including what skills and competencies the board would like to attract)
  • engage board members in recruitment, suggest strategies for and help facilitate recruitment (e.g. advertising open positions on Propellus)
  • create and implement a selection process for new board/committee members (while generally candidates are referred by existing members, we want to ensure that a formal selection process exists to ensure potential candidates are fully informed on the expectations of the applicable role and that they are, in turn, appropriately qualified)
  • meet with prospective new board members to determine suitability for the position
  • develop “on-boarding” materials for new recruits, and facilitate training (this will likely involve other board members) 
  • solicit from other board members, and make recommendations, on changes to the board/committee structure to promote effectiveness
  • in conjunction with the Chair of Wings of Hope, ensure all board members understand and fulfill their roles (this will include ensuring that each role description is appropriately described in written format, with ongoing updates to ensure accuracy)
  • facilitate ongoing communication with and between board/committee members to ensure appropriate role delineation and make adjustments to role expectations as necessary to prevent burn-out
  • develop transition plan for exiting board/committee members (i.e. ensure that board/committee members understand that the expectation is that before resigning, the exiting board/committee members will appropriately transition their role to the replacing candidate)
  • conduct exit interviews with departing board members

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